Custom Messages and Music On-Hold

&

Professional Voice-over Talent

for Phone Systems

 

A woman-owned, small business in Wilmington, Delaware since 2000. Serving businesses throughout the United States.

Click the forward arrow to the far left below to listen to a Queue message for Best Western.

 88% of people prefer messages with music on-hold to anything else. ~ Maxi Marketing

People on hold JUST listening to MUSIC hung up within 70 seconds. ~ North American Telecommunications Association

Promotional and Informative Custom Written Messages and Music for Your Callers to Listen To While Waiting On-Hold

With a Versatile, Authentic Human Voice for All Phone Messages, to include Messages and Music On-Hold, Auto Attendant Greetings, Queue Messages and Voicemail

Professional Voice-over Talent with over 26 years voice-over experience.

No Artificially Intelligent, Cloned or Synthetic Voice!

For over 23 years, Michelle D. Rowe of Wilmington, Delaware has been dedicated to writing, voicing and producing high quality, impactful custom written messages with license-free music on-hold. Michelle also records or dials in voice-overs for all other types of phone messages. Michelle’s experience as professional voice-over talent dates back to 1998, beginning with a strong and passionate interest in narration style voice-overs, which still remains today.

Offering a Proven and Effective method of projecting a Professional Image
while informing, advertising and promoting your products and services
to a CAPTIVE AUDIENCE, your CALLERS ON-HOLD!

Testimonials

“Michelle, we LOVE, LOVE, LOVE the finished product of music and custom messages on-hold! Thank you so much! We very much appreciate you!! You are AWESOME. I loved working with you!!”

Bridgette and Mark Olsen, Co-Owners - National Elite Transportation Washington, UTAH

“…..Sounds great, Michelle…..We are very happy to say goodbye to our awful on hold music and have your custom written messages on hold playing!  Working with you was a breeze. The process went smoothly and we LOVED the music selections that you chose for us.  Being a first for us, it was hard to believe how quickly and easily we were able to get professional on-hold messages started…..”

Cassandra Banks, Quality Assurance - Scenic Tool and Stamping, Inc. Campobello, SC

“….In light of Michelle D. Rowe’s on hold marketing expertise, there is no question that her dedication to creating an inventive, solid method of formatting and phone-casting our set of message on hold productions to be HIGHLY effective, has had a powerful impact on Ocean Club Resorts with results that are impressive and profitable…..”

Tanya Duelfer, Reservations Manager - Ocean Club Resorts Turks and Caicos Island

“Our new custom messages and music on hold sound amazing!!  It’s comforting knowing our customers are learning about our products and services when on hold instead of listening to a local radio station as before. We’ve received many comments about the information they heard and your pleasant and professional voice.”

Tom Macey President/Owner - Maxpro Corporation Horsham, PA

“. . . Her writing is spot-on and the voice-overs sound very professional.  She was very helpful in suggesting background music tracks that fit the vibe of our business.  We have received a lot of positive feedback since we implemented her recordings.  I would highly recommend Custom On-Hold Promotions by MINOWA VOICE-OVERS for any business that wants to imbed professional marketing into their on-hold phone system.”

Jeffrey Ulmer, Owner - Action Hardware Wilmington, DE

What can Custom On-Hold Promotions by Michelle
do for your business?

  • Maintain and enhance the professional image of a business, organization or medical office when a caller is placed on hold.
  • Work with customers to write, voice and produce a uniquely tailored, professional set of messages and music on-hold that best represents and promotes a business’s products and services to their callers on hold. No cookie cutter, fill-in-the blank scripts. No auto-generated script by A.I. You interact with a real human being who genuinely cares about your business and brings over 23 years of writing on-hold scripts and on hold marketing experience to the table.
  • Provide a cost-effective, valuable and powerful customer relations and marketing tool that MAXIMIZES the FULL POTENTIAL of a phone system’s on-hold feature, more so than any other option on hold. Having silence, radio, music or courtesy messages with music on hold are not in any active way beneficial to your business.
  • Engage the minds of callers on-hold with a well written, effective script, specifically crafted “for the ear” (that is, geared towards a listening audience).
  • Provide you with a high quality voice-over performance, both in technique and clean, crisp audio skills, the total sum of Michelle D. Rowe’s twenty six years experience as voice-over talent and over 23 years of digital audio production.
  • Make an impact and leave a positive impression with the caller, and give the customer results, too.
  • Create a win-win situation for both the caller and the customer!
Create a win-win with Custom On-Hold Promotions by Minowa Voice-overs

5 Benefits of Custom On-Hold Promotions

 

  1. Project and Maintain a Professional Image to Existing and Prospective Customers
  2. Increase Profits with an Active On-Hold Marketing Plan
  3. Good Customer Service
  4. Reduce the Likelihood of Caller Hang Ups
  5. Increase Credibility

Wide and varied in scope, the types of businesses who have hired “Custom On-Hold Promotions” by Michelle D. Rowe include a waterpark, airport and hangar space hardware store, insurance agency, refrigeration company, auto collision and repair, moving company, auto painting, pet resort, furniture supplier, transportation company and concrete supplier.

Having on-hold advertising reduces caller hang ups by almost 90%.

~ Better Business Marketing

 

Are you underusing the on-hold feature of your business phone system?

Let me help you empower your business in new and exciting ways to your callers on-hold!

Let’s MAXIMIZE this often underused On-Hold Feature included in your existing or new phone system.

Do you have a new cloud-based, hosted or VoIP Phone system?

No worries. I’d love to help!

 

16-20% of callers made a purchase based on an offer they heard on an on-hold ad.

~ Maxi Marketing